Frequently Asked Questions

What is Home Health Care?

The term “home health care” describes the wide range of health care services that can be provided by Tranquil Home Care in your home. There are many reasons why people need home health care. Some have chronic conditions or disabilities that require ongoing care, or need assistance while recovering from surgery. While others may need certain therapies or assistance with activities of daily living.

How long does home health care last?

The length of service depends on each patient’s diagnosis and needs as directed in their physician’s plan of care. Some patients require several weeks of care, while others may remain on our service for several months. Patients are discharged from home health care services when the individual goals on the plan of care are met.

How often will someone from Tranquil Home Care come to see me?

The frequency of visits from theTranquil Home Care team will vary for each patient as it relates to their diagnosis and specific needs. Our team, along with the patient’s physician, develop a plan of care that assigns which team member will visit a patient and the amount of time required to provide care. The plan of care is often revised as patient progress is noted.

What kinds of services are provided?

Our team of health professionals provide a variety of services right in the home. The most common services we provide are Companion and Personal Home Care. However, we also provide other services including Alzheimer’s and Dementia care services, Private Duty Nursing and Hospital discharge and transfer assistance.

Who pays for Tranquil Home Care Services?

The costs for our service vary on a case-by-case basis.  Our agency currently accepts private payments. Call us to discuss your payment options.

How do you qualify your staff members who would be coming into my home?

All caregivers who visit your home go through a rigorous interview and screening process, as well as a background checks and license verification.  Our caregivers are regularly supervised and evaluated to insure that you or your loved one is receiving the care and attention they deserve.

What efforts will be made to provide the same caregivers for any particular client?

We believe in consistency of caregivers, and match the client with caregivers who have the competence and compassion to excel in providing the best care for that client.  The client, the client’s family, and caregivers will be asked for comments on a regular basis to be sure there is a good fit.

What does being homebound mean?

A patient’s inability to leave the home without the assistance of another person.  Also, leaving the home may be so difficult for the individual that it compromises their health or condition.

How do I get started?

Click here to submit an online request toTranquil Home Care, or contact us at (678) 247-8702.  Our team will get in touch with you to discuss the clients needs and abilities and establish a personalized care plan that meets the needs of the client and their loved ones.

What is “non-medical” home care?

“Non-medical” care typically refers to companion services, light housekeeping and running errands. It could also include medication reminders and transportation to medical appointments.  “Non-medical” care is often sought by the elderly, new and expectant parents, individuals with disabilities, and those transitioning from a hospital or medical facility to home.

What is “skilled” or “medical” home care?

“Skilled” medical care follows a specific plan of care under the supervision of a Physician, Nurse (RN/LPN/LVN), or Therapist, and involves home healthcare services such as nursing care, physical, occupational, speech, and respiratory therapies, as well as social services and hospice care. Skilled medical care in the home can help provide a comforting solution to residing in a hospital, nursing home, or assisted living community.

Are you available 24/7?

Yes. We can provide services up to 24 hours a day and there is always a local on-call manager who can answer your questions and address any concerns after hours. The on-call manager also provides around-the-clock support for your Caregiver while they are providing care in the home.